Privacy Policy

At Cosmax.pk, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

a. Personal Information:

Name
Email address
Phone number
Shipping and billing address

b. Payment Information:

Payment details (processed securely through third-party payment gateways)

c. Non-Personal Information:

IP address
Browser type and version
Pages visited and time spent on the website

2. How We Use Your Information

We use the collected information for the following purposes:

To process and deliver your orders
To provide customer support and respond to inquiries
To improve our website and services
To send promotional offers, updates, and newsletters (you can opt-out anytime)
To detect and prevent fraud or unauthorized activities

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:

Secure Sockets Layer (SSL) encryption for data transmission
Restricted access to sensitive information
Regular monitoring of our systems for vulnerabilities

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following scenarios:

With trusted third-party service providers (e.g., delivery partners, payment processors) to fulfill your orders
To comply with legal obligations or government requests
To protect the rights, property, or safety of Cosmax.pk, our customers, or others

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic and performance
Provide personalized product recommendations

You can disable cookies through your browser settings, but this may affect certain website functionalities.

6. Your Rights

As a customer, you have the right to:

Access and review your personal data
Request corrections to inaccurate information
Request deletion of your data, subject to legal or contractual obligations
Opt-out of receiving promotional communications

To exercise these rights, please contact us at admin@cosmax.pk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.