Copyright Issue Policy for Cosmax.pk
At Cosmax.pk, we respect intellectual property rights and strive to ensure that all products listed on our platform comply with copyright and trademark laws. This page outlines our policy regarding copyright concerns and provides guidance for resolving any disputes.
1. Respect for Copyright and Trademarks
Cosmax.pk is committed to maintaining a lawful and ethical platform. While we offer products from various brands, we act as a reseller and do not claim ownership of any third-party trademarks or copyrighted material associated with the products we sell.
2. Contact Us Before Filing a Complaint
If you are a brand owner or an authorized representative and believe that your intellectual property rights are being infringed upon, we kindly request that you contact us directly before taking any legal action or filing a copyright strike.
We value constructive communication and will take immediate steps to address your concerns, including:
- Removing the infringing content or product listing.
- Investigating the issue to prevent future occurrences.
3. How to Report a Copyright Issue
To report a copyright or trademark concern, please provide the following details:
- Your Contact Information: Name, email address, and phone number.
- Proof of Ownership: Documentation or evidence that you own the copyright or trademark in question.
- Specific Details: Identify the product or content in question, including URLs or product IDs.
- Description of the Issue: Explain how your intellectual property rights are being violated.
Send your complaint to:
- Email: admin@cosmax.pk
- Phone: +92 309 2744928
We will respond to your query within 3 business days and work with you to resolve the issue promptly.
4. Good Faith Reporting
We encourage all parties to act in good faith when reporting copyright issues. False or misleading claims may result in legal consequences.
5. Disclaimer
Cosmax.pk acts as an intermediary platform for the sale of products. While we make every effort to verify the authenticity of the items listed, we rely on suppliers and manufacturers for product details. If any unintentional infringement occurs, we are committed to rectifying the issue as quickly as possible.
6. Updates to This Policy
We reserve the right to update this Copyright Issue Policy as needed. Changes will be posted on this page, and the “01/01/2025” date will be revised accordingly.
Thank you for your cooperation and understanding. By working together, we aim to create a fair and transparent marketplace for everyone.